Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you use our website.
Information We Collect
Personal details (such as your name, email, phone number, shipping and billing address) when you place an order or sign up for our newsletter.
Payment details are processed securely through Shopify Payments and third-party providers. We do not store your card details.
Usage data (like cookies, IP address, browser type) for analytics and website functionality.
How We Use Your Information
- To process and deliver your orders.
- To send you updates, promotions, and marketing (if you opt in).
- To improve our website and services.
- To comply with legal obligations.
Sharing of Information
We do not sell your data. We may share it with trusted partners only when necessary (for example, couriers to deliver your order, or payment providers to process transactions).
Cookies
Our site uses cookies to enable shopping cart functionality, improve browsing, and track analytics. You can manage or disable cookies in your browser settings.
Your Rights (POPIA)
Under South Africa’s Protection of Personal Information Act (POPIA), you may:
- Request access to the personal data we hold about you.
- Request corrections or deletion of your data.
- Opt out of marketing communications at any time.
- Contact us at hello@kindandethical.co.za to exercise your rights.